(CNN) — Can Hewlett-Packard‘s motion-tracking webcams see African-Americans?

It’s a question posed on a now-viral YouTube video and the company says it’s looking into it.

In the video, two co-workers take turns in front of the camera — the webcam appears to follow the white employee as she sways in front of the screen and stays still as the African-American man moves about.

The webcams, built into HP’s new computers, are supposed to keep people’s faces and bodies in proportion and centered on the screen as they move.

In a corporate statement e-mailed to CNN, HP attributed the issue to lighting problems that they say other webcams also struggle with.

“HP has been informed of a potential issue with facial-tracking software. Consistent with other webcams, proper foreground lighting is required for the product to effectively track any person and their movements,” the statement said. “As with all our products, we continue to explore refinements which help to optimize their use.”